Assignment 14

Hello,

I'm contacting you to request a refund over the product I purchased from your website. I ordered a blue floral dress but receiving and trying it on I immediately noticed you had sent me a wrong size and it wasn't equivalent to the picture. I would like to return it and have a compensation. I do not want to replace it with another dress as I wasn't pleased with the quality. 

I also would like to criticize the speed of the delivery. I'm aware of that once the shipment leaves the warehouse, it is not in your power to deliver it any faster. However, in the website it says it takes 5-10 working days to arrive but mine arrived a month later, when it was already too late to wear it to a occasion like I had planned to. I think it would be more than suitable to update the information on your website as I've read there has been multiple incidents similar to mine. 

Thank you for your time and I look forward to hearing from you soon concerning my feedback and request for a refund. 

Sincerely,
Sani Parviainen